AppleCare+ for iPhone.

Protect your iPhone with AppleCare+.

With AppleCare+, you get up to two years of expert technical support and hardware protection, including unlimited accidental damage repairs, with an additional charge of CHF 29.– for display or glass damage and CHF 99.– for all other accidental damage from Apple. In addition, you receive priority support from Apple experts via chat or phone. Coverage begins on the date of purchase of AppleCare+.*

The benefits of AppleCare+ are separate from the consumer right granted in Switzerland under the Swiss Civil Code to receive a free repair, replacement, rebate or refund from the retailer within two years from the date of transfer if the product purchased does not conform to the purchase agreement at the time of transfer. Click here for more information.

Service and support, all from a single source.


Priority support from Apple experts via chat or phone


Express Exchange Service: Apple will ship you a replacement unit so you don't have to wait for repair*


Local Apple hardware service when traveling worldwide

Hardware protection that even covers accidental damage.


Your iPhone




Unlimited number of unintentional damage repairs, each subject to an additional charge of CHF 29.– for display or glass damage and CHF 99.– for all other unintentional damage*

Answers to all your Apple software questions.


Using iOS and Cloud


Software support for questions about iPhone apps from Apple


Connecting to wireless networks

Legal information

Local telephone charges may apply. Phone numbers and business hours may vary. Subject to change without notice.

AppleCare+ coverage begins on the date of AppleCare+ purchase. Any unused repairs will expire after the 12 months of coverage and you will receive two additional repairs to use during the next 12 months of continuous coverage.

Service is available only for iPhone and included original accessories or for batteries that are less than 80% of their original capacity. Replacement parts or equipment provided by Apple as part of a repair or replacement may be new products or products with comparable performance and reliability. There is no additional charge for mechanical failures. Detailed information in the warranty conditions at apple.com/chde/legal/sales-support/applecare/applecareplus/ch-de/.

Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone or parts of your iPhone with a comparable iPhone model or iPhone parts that meet the regulatory requirements of that country.

Availability of each service option depends on the country or region where service is requested and the location of the Apple Authorized Service Provider. Services may be subject to certain limitations. The additional charge for a display replacement does not include the Express Replacement Service.

The benefits of AppleCare+ are separate from and in addition to Apple's Limited Warranty and the applicable consumer protection laws of the country. AppleCare+ requires agreement to the terms of the contract. Purchase of an iPhone does not require purchase of AppleCare+. For detailed information, see the warranty terms and conditions at apple.com/chde/legal/sales-support/applecare/applecareplus/ch-de/.

AppleCare+ products are offered by Apple Distribution International Limited with registered office at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland. Apple Distribution International Limited is a sole proprietary agent of AIG Europe Limited, Opfikon branch. Apple Distribution International Limited has its registered office at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland.

 This insurance is underwritten exclusively by AIG Europe S.A., an insurance company with R.C.S. Luxembourg, number B 218806. AIG Europe S.A. has its principal place of business at 35D, Avenue John F. Kennedy, L-1855 Luxembourg, www.aig.lu. AIG Europe S.A. is authorized by the Luxembourg Ministry of Finance and supervised by the Commissariat aux Assurances, 7, Boulevard Joseph II, L-1840 Luxembourg, DG de Luxembourg, Tel: (+352) 22 69 11-1, caa[at]caa.lu, www.caa.lu.

AIG Europe AG, Bertrange, Opfikon branch, has a registered office at Sägereistrasse 29, 8152 Glattbrugg, Switzerland, and the commercial registration number CHE-107.381.353 and is regulated by the Swiss Financial Market Supervisory Authority FINMA to conduct business in Switzerland. FINMA's contact details are Eidgenössische Finanzmarktaufsicht FINMA, Laupenstrasse 27, 3003 Bern, Tel: (+41) 31 327 91 00, Fax: (+41) 31 327 91 01, info[at]finma.ch, www.finma.ch.

The existing distribution cooperation of AIG Europe S.A. with Apple Distribution International Limited was approved by FINMA in a decision dated June 19, 2015 as a regulatory outsourcing within the meaning of Art. 4 para. 2 lit. J of the Swiss Insurance Supervision Act.