Existing customers from the business area will be redirected to purchasing. Please click here to go to the business shops
With AppleCare+, you get up to two years of expert technical support and hardware protection, including unlimited unintentional damage repairs, each with an additional charge of CHF 15.– for damage to the HomePod model. Additionally, you'll receive priority support from Apple experts via chat or phone. Coverage begins on the date of purchase of AppleCare+.*
The benefits of AppleCare+ are separate from the consumer right granted in Switzerland under the Swiss Civil Code to receive a free repair, replacement, rebate or refund from the retailer within two years from the date of transfer if the product purchased does not conform to the purchase agreement at the time of transfer. Click here for more information.
Priority support from Apple experts via chat or phone
Express Exchange Service: Apple will ship you a replacement unit so you don't have to wait for repair*
Local Apple hardware service when traveling in Europe
Your HomePod
Unlimited accidental damage repairs, each with an additional charge of CHF 15.– for the HomePod
Software support for AirPlay 2 and the Home app
Connect to wireless networks
AppleCare+ purchase is not required with the purchase of a device. AppleCare+ requires agreement to the terms and conditions of the contract. For full product details, please refer to the insurance product information sheet, terms and conditions, and Apple's terms and conditions at apple.com/chde/legal/sales-support/applecare/applecareplus/ch-de/.
*Service only available for HomePod mini. Unintentional Damage means physical damage during operation as a result of unexpected and unintended events. Replacement parts or devices provided by Apple as part of a repair or replacement may be new or previously used genuine Apple products that have been tested and meet Apple's functional requirements. Local telephone charges may apply. Phone numbers and business hours may vary. Subject to change without notice.
AppleCare+ products are offered by Apple Distribution International Limited with registered office at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland. Apple Distribution International Limited is a sole proprietary agent of AIG Europe Limited, Opfikon branch. Apple Distribution International Limited has its registered office at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland.
This insurance is underwritten exclusively by AIG Europe S.A., an insurance company with R.C.S. Luxembourg, number B 218806. AIG Europe S.A. has its principal place of business at 35D, Avenue John F. Kennedy, L-1855 Luxembourg, www.aig.lu. AIG Europe S.A. is authorized by the Luxembourg Ministry of Finance and supervised by the Commissariat aux Assurances, 7, Boulevard Joseph II, L-1840 Luxembourg, DG de Luxembourg, Tel: (+352) 22 69 11-1, caa@caa.lu, www.caa.lu.
AIG Europe AG, Bertrange, Opfikon branch, has a registered office at Sägereistrasse 29, 8152 Glattbrugg, Switzerland, and the commercial registration number CHE-107.381.353 and is regulated by the Swiss Financial Market Supervisory Authority FINMA to conduct business in Switzerland. FINMA's contact details are Eidgenössische Finanzmarktaufsicht FINMA, Laupenstrasse 27, 3003 Bern, Tel: (+41) 31 327 91 00, Fax: (+41) 31 327 91 01, info@finma.ch, www.finma.ch.
The existing distribution cooperation of AIG Europe S.A. with Apple Distribution International Limited was approved by FINMA in a decision dated June 19, 2015 as a regulatory outsourcing within the meaning of Art. 4 para. 2 lit. J of the Swiss Insurance Supervision Act.