Hour packages.

Hourly packages are a good variant,
to get our services at a reduced price.

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Discounted
Hour packages.

Depending on the size of the hourly package, the price per hour decreases. The hours of the package can be used for all services (installations, interventions and support) on site or remotely - also for initial installations. Travel costs will be charged separately, see under travel flat rates. It is up to you how many hours you purchase at which price and in which time span you would like to obtain them from us.

Hours can also be carried over to the new year.

Consulting and repairs cannot be paid with the hourly package, as other rates apply.

Combine the hourly package with other DQ services.

A combination of hourly package and maintenance contract or SLA makes sense but is not mandatory.

Overview of hourly rates and flat rates.

 

Packages Support incl. VAT Support excl. VAT*. Discount Consulting incl. VAT Consulting excl. Technique incl. VAT Technique excl.. VAT
0 198.– 183.– 0% 238.– 220.– 198.– 183.–
30 188.– 174.– 5% 238.– 220.– 198.– 183.–
60 178.– 165.– 10% 238.– 220.– 198.– 183.–


*rounded (basis: sales price incl. VAT)

Surcharges outside regular hours.

Regular hours: Monday to Friday, 06.00 to 18.00.

Time Mon. Tue. Wed. Thu. Fri. Sat. Sun. Holidays*
00.00-06.00 50% 50% 50% 50% 50% 50% 50% 100%
06.00-18.00 regular time regular time regular time regular time regular time 50% 50% 100%
18.00-23.00 25% 25% 25% 25% 25% 50% 50% 100%
23.00-00.00 50% 50% 50% 50% 50% 50% 50% 100%


*national, cantonal and regional holidays at the customer's location

Driving allowances.

Radius up to km* incl. VAT excl. VAT **
5 90.– 83.–
10 100.– 93.–
20 150.– 139.–
30 200.– 185.–
40 250.– 231.–
50 300.– 278.–
60 350.– 324.–
70 400.– 370.–
80 450.– 416.–
90 500.– 463.–
100 550.– 509.–
110 600.– 555.–
120 650.– 601.–
130 700.– 648.–
140 750.– 694.–
150 800.– 740.–


*from the nearest store (retail customers), resp. business store (business and education customers), each per person incl. travel time (round trip) **rounded (basis: sales price incl. VAT)