Frequently Asked Questions & Answers

To change the address, one must log into the existing customer account, and can then edit the existing address in the dashboard.

If the delivery address is not the same as the billing address, or if the existing delivery address needs to be adjusted, it can be modified in the personal dashboard when logged in.

The password can be adjusted in the logged-in state on the personal dashboard. First, one must enter the old password, and then enter and confirm the new one.

A password can also be forgotten. In this case, one can follow the corresponding link below the login. In no time at all, one can then log back into the customer account. You have forgotten your password.

To change or adjust an email address, one must make direct contact with DQ Solutions via the appropriate form. Please enter the existing address and all other relevant data in the form, as well as the new email address.

Click here to go to . Formular

Various products are configurable, meaning that before you can order them, you must specify the color, storage, and much more. Now you can place the product configured according to your own needs into the shopping cart.