Repair Needs Fully Met

Whichever repair option you choose, we always ensure your needs are fully met. Whether screen repair, battery replacement, or other services – we get your device working flawlessly again in the shortest possible time.

What our customers say.

Jarka Mayer


I recently had my iPhone battery replaced at DQ Solutions. The service was excellent – fast, efficient, and the staff were very friendly.

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GOT QUESTIONS?

FAQ

Where can I get quick help with Apple device issues? 
Our hotline is available during regular opening hours at:
0900 57 62 92 / CHF 3.13 per minute from Swiss landlines 

We offer short support at the tech desk or in-store for:
iOS support for iPhone, iPad, iTunes and iCloud; macOS system support  

After 90 days from purchase, short support is charged at CHF 3.30 per minute.
Customers who did not purchase their Apple device from DQ Solutions are also welcome at this rate.

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How can I extend the life of my Mac or iPhone battery?  

Avoid keeping your device permanently plugged in. Allow the battery capacity to occasionally drop to a few percent before fully recharging to 100%.

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Are my iCloud data secure? 
Yes, your data are encrypted with 24-bit encryption and are secure in iCloud.

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Should I install all system updates on my Apple devices? 
We recommend installing system updates promptly.

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How can I protect my data from loss? 
There are several ways to back up your data. We’re happy to provide detailed advice. One copy isn’t enough!

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Should I put a device that’s had an accidental ‘water shower’ in rice? 
No, never. Turn the device off immediately. Then place it in a sealed plastic bag to prevent corrosion. At our DQ Solutions stores, we offer a unique cleaning solution. Success rates are at least 80% for laptops and 75% for smartphones. 

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Why should I have my repair done at DQ Solutions?
All our technicians are Apple certified. You can bring your device to us without an appointment.

On request, we offer a special DQ Pickup & Repair service.

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Where are devices repaired?
All Apple device repairs are carried out in our service centres. 

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Which spare parts are used for Apple device repairs?
Our certified technicians use only Apple genuine parts. This ensures your device’s warranty remains valid.

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When should I buy a new computer?
When you can no longer update the operating system (security concern) and the computer feels too slow.

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