Stay relaxed. With AppleCare+ for headphones.

Get additional protection with AppleCare+ for headphones, including an unlimited number of repairs for accidental damage. You will have access to service and support from Apple experts, so most issues can be resolved in just one conversation.

The benefits of AppleCare+ are separate from the consumer rights granted in Switzerland according to the OR, which include the right to receive a free repair, a free replacement, a discount, or a refund from the retailer within two years of the transfer of goods, if the purchased product does not conform to the purchase agreement at the time of transfer.


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Service and Support from Apple Experts

Apple Certified Service and Support

Priority technical support
1

Coverage for an unlimited number of repairs in case of accidental damage



2

Batterieservice 3

Repairs, replacement and service

AppleCare+ covers repairs or replacements – including parts and labor – by Apple-authorized technicians using genuine Apple replacement parts. And Apple experts can help you troubleshoot your headphones.

Hardwareschutz

  • Your AirPods Beats In-Ear Headphones or Beats Headphones

  • Battery 2

  • Included charging cable

  • Unlimited number of repairs for accidental damage, each subject to an additional fee of CHF 29.– 2

Sofwaresupport

  • Using Siri
  • Bluetooth connections

Get support

Service and support from a single source by Apple experts.

Express exchange service

Apple provides you with a replacement device so that you do not have to wait for your repair. 3

Information about the purchase

Buy now

Add AppleCare+ when purchasing headphones, online or in our store.

Add to headphone purchase  Add to headphone purchase 

1. Local telephone charges may apply. Telephone numbers and business hours may vary. Changes are reserved.

2. The service can only be used for AirPods, Beats in-ear headphones or Beats headphones and supplied original accessories, and provides protection (i) against material or manufacturing defects, (ii) for batteries that have less than 80% of their original capacity, and (iii) for an unlimited number of repairs for accidental damage during use. The replacement parts or devices provided by Apple in the course of a repair or exchange may be new or previously used original Apple products that have been tested and meet Apple's functional requirements. Detailed information in the terms and conditions.

3. The availability of each service option depends on the country or region where the service is requested, and the location of the Apple Authorized Service Provider. The services may be subject to certain restrictions.

The benefits of AppleCare+ apply separately from and in addition to Apple's manufacturer warranty and the respective consumer protection laws of the country. For more information, click here. Purchasing AppleCare+ is not required when buying a Mac. AppleCare+ requires agreement to the terms and conditions. Detailed information in the terms and conditions at .
apple.com/chde/legal/sales-support/applecare/applecareplus/ch-de/mac/

AppleCare+ products are offered by Apple Distribution International Limited, registered at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland. Apple Distribution International Limited is a single-firm representative of AIG Europe Limited, Opfikon branch. Apple Distribution International Limited has its statutory seat at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland.

This insurance is exclusively signed by AIG Europe S.A., an insurance company with R.C.S. Luxembourg, number B 218806. AIG Europe S.A. is headquartered at 35D, Avenue John F. Kennedy, L-1855 Luxembourg. AIG Europe S.A. is authorized and supervised by the Luxembourg Ministry of Finance and the Commissariat aux Assurances, 7, Boulevard Joseph II, L-1840 Luxembourg, GD of Luxembourg, Tel: (+352) 22 69 11-1, .
www.aig.lu caa@caa.lu www.caa.lu

AIG Europe AG, Bertrange, Opfikon branch, has a registered office at Sägereistrasse 29, 8152 Glattbrugg, Switzerland, as well as the commercial register number CHE-107.381.353 and is regulated by the Swiss Financial Market Supervisory Authority FINMA for business operations in Switzerland. The contact details of FINMA are Swiss Financial Market Supervisory Authority FINMA, Laupenstrasse 27, 3003 Bern, Tel: (+41) 31 327 91 00, Fax: (+41) 31 327 91 01, .
info@finma.ch www.finma.ch

The existing sales cooperation between AIG Europe S.A. and Apple Distribution International Limited was approved by FINMA on June 19, 2015, as a regulatory outsourcing pursuant to Art. 4 para. 2 lit. J of the Swiss Insurance Supervision Act.