The website of Data Quest AG (hereinafter referred to as "DQ Solutions") is subject to Swiss data privacy law, in particular pursuant to the Federal Data Protection Act (FADP), as well as any applicable foreign data privacy law, such as the General Data Protection Regulation (GDPR) of the European Union (EU). The EU recognises that Swiss data protection law ensures adequate data protection.
Access to our website is via transport encryption (SSL/TLS).
We are very pleased about your interest in our company. Data protection has a particularly high priority for us. The use of the Internet pages of DQ Solutions is possible without any indication of personal data. However, if a data subject wants to use special services of our enterprise via our website, processing of personal data could become necessary. If processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain the consent of the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the legal data protection provisions. By means of this data protection declaration, our enterprise would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this data protection declaration.
As the controller, DQ Solutions has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can always be subject to security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.
The responsible party within the meaning of the law (hereinafter referred to as the "operator") is the:
DQ SolutionsMoosmattstrasse 368953 DietikonPhone no.: 058 225 52 52E-mail: datenschutz[at]dq-solutions.ch
For enquiries regarding privacy, please contact:
Felix KündigPhone no.: 058 225 52 52E-mail: datenschutz[at]dq-solutions.ch
We have a privacy representative in the EU as a point of contact for supervisory authorities and data subjects on all issues related to EU Privacy Law, who can also be contacted by email or letter post:
VGS Datenschutzpartner UGAm Kaiserkai 6920457 HamburgGermanyinfo@datenschutzpartner.eu
When visiting our website, we initially only collect and use the data mentioned in section 3. In addition, we only process personal data of our users insofar as this is necessary for the provision of a functional website as well as our contents and services. The collection and use of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases in which obtaining prior consent is not possible for actual reasons and the processing of the data is permitted by legal regulations.
Insofar as we obtain the consent of the data subject for processing operations involving personal data, the Federal Data Protection Act (FADP) or, if and insofar as applicable, Art. 6 (1) lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.When processing personal data that is necessary for the performance of a contract to which the data subject is a party, the Federal Data Protection Act (FADP) or, if and to the extent applicable, Art. 6 para. 1 lit. b FADP shall serve as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, the Federal Data Protection Act (DSG) or, if and insofar as applicable, Art. 6 (1) lit. f DSGVO shall serve as the legal basis for the processing.Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, the Federal Data Protection Act (DSG) or, if and insofar as applicable, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.
The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage no longer applies. In addition, storage may take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or performance of a contract.
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.The following data is collected:
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.The log files contain IP addresses or other data that allow an assignment to a user. This could be the case, for example, if the link to the website from which the user arrives at the website or the link to the website to which the user goes contains personal data.The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
The legal basis for the temporary storage of the data and the log files is the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. f DSGVO.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.
The user data collected through technically necessary cookies are not used to create user profiles.
In this way, the following data can be transmitted:
Analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer.
The legal basis for the processing of personal data using cookies is the Federal Data Protection Act (FADP) or, if and to the extent applicable, Art. 6 para. 1 lit. f FADP.
The newsletter is sent on the basis of registration by the user on the website or via one of our sales offices (at the request/with the consent of the customer).
On our website and in our sales offices, it is possible to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us.
The following information is collected when you register: Salutation, first name, last name and e-mail address of the user.
In addition, the following data is collected during registration, which is used to prevent misuse of the services or the e-mail address used or to be able to prove your consent:
Your consent is obtained for the processing of the data during the registration process and reference is made to this data protection declaration.
The newsletter is also sent on the basis of the sale of goods or services.
If you purchase goods or services on our website and provide us with your e-mail address, we may subsequently use this e-mail address to send you a newsletter and for marketing purposes. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter.
No data will be passed on to third parties in connection with the processing of data for the dispatch of newsletters. The data is used exclusively for sending the newsletter and for our own marketing purposes.
The legal basis for the processing of data after the user has registered for the newsletter is the Federal Data Protection Act (DPA) or, if and to the extent applicable, Art. 6 para. 1 lit. a DPA if the user has given his consent.The legal basis for sending the newsletter as a result of the sale of goods or services is the Federal Data Protection Act (DPA) as well as Swiss legislation in the area of Unfair Competition or, if and insofar as applicable, Section 7 (3) UWG in conjunction with Art. 6 (1) lit. a DSG. Art. 6 para. 1 lit. f DSGVO.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user's email address is therefore stored as long as the subscription to the newsletter is active.
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in each newsletter.
This website uses MailChimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service with which, among other things, the newsletter dispatch can be organised and analysed. The data you enter to receive the newsletter (e.g. email address) is stored on MailChimp's servers in the USA.
MailChimp is certified according to the 'Swiss-US Privacy Shield' and the 'EU-US Privacy Shield'. The 'Privacy Shield' is an agreement between Switzerland or the European Union (EU) and the USA, which is intended to ensure compliance with Swiss and European data protection standards in the USA.
With the help of MailChimp, we can analyse our newsletter campaigns. When you open an email sent with MailChimp, a file contained in the email (known as a web beacon) connects to MailChimp's servers in the USA. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked on. In addition, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.
If you do not want any analysis by MailChimp, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. Furthermore, you can also unsubscribe directly on the website.
The data processing is based on your consent (Federal Data Protection Act [DSG] or, if and insofar as applicable, Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time with effect for the future by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you provide us with for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of MailChimp after you unsubscribe from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.
We have concluded a so-called 'Data Processing Agreement' with MailChimp, in which we oblige MailChimp to protect our customers' data and not to pass it on to third parties. This agreement can be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.
Our website contains contact forms that can be used for electronic contact. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored. These data are:
At the time the message is sent, the following data is also stored:
The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during transmission serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
In this context, the data is not passed on to third parties. The data is used exclusively for processing the conversation.
The legal basis for the processing of data is the Federal Data Protection Act (DSG) or, if and insofar as applicable, Art. 6 para. 1 lit. a DSGVO, if the user has given his or her consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is the Federal Act on Data Protection (DSG) or, if and insofar as applicable, Art. 6 para. 1 lit. f DSGVO. If the e-mail contact is aimed at concluding a contract, the additional legal basis for the processing is the Federal Act on Data Protection (FADP) or, if and insofar as applicable, Art. 6 para. 1 lit. b FADP.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.
The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail (contact form), he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued and the revocation must be made by telephone.
All personal data stored in the course of contacting us will be deleted in this case.
Any person concerned by the processing of personal data shall have the right to obtain from the controller, at any time and free of charge, information about the personal data concerning him or her that are stored and a copy of those data.
You may request confirmation from the controller as to whether personal data concerning you are being processed by us.
Any person concerned by the processing of personal data has the right to obtain the immediate rectification of personal data relating to him or her which are inaccurate. Furthermore, the data subject shall have the right to obtain, taking into account the purposes of the processing, the completion of any incomplete personal data, including by means of a supplementary declaration.
Any person concerned by the processing of personal data shall have the right, where and to the extent that the conditions laid down by the legislator in the Federal Act on Data Protection (FADP) or, where and to the extent applicable, in Article 18(1) of the GDPR are met, to obtain from the controller the restriction of processing.
Every person affected by the processing of personal data has the right to demand from the controller that the personal data concerning him or her be erased without undue delay, provided that one of the grounds set out in the Federal Act on Data Protection (FADP) or, if and insofar as applicable, in Article 17(1) of the FADP applies.
Any person concerned by the processing of personal data shall have the right to receive the personal data relating to him or her which has been provided by the data subject to a controller in a structured, commonly used and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance by the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to the Federal Act on Data Protection (FADP) or, if and to the extent applicable, Art. 6(1)(a) FADP or Art. 9(2)(a) FADP or on a contract pursuant to Art. 6(1)(b) FADP and the processing is carried out with the aid of automated procedures.
If personal data of yours is processed, you are a "data subject" within the meaning of the Federal Data Protection Act (DPA) or, if and to the extent applicable, the GDPR, and you have the following rights vis-à-vis us as the controller. You can exercise your rights by contacting us stating your concern.
Any person affected by the processing of personal data has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out on the basis of the Federal Act on Data Protection (FADP) or, if and to the extent applicable, of Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.
The company shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defence of legal claims.
If the company processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
Every person affected by the processing of personal data has the right to revoke consent to the processing of personal data at any time.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the Federal Data Protection Act (DPA) or, if and to the extent applicable, the GDPR.
Google uses this information to evaluate the use of the website for DQ Solutions and to compile reports on website activity and internet usage. Furthermore, Google transfers this information to third parties according to its own information, insofar as this is legally required or insofar as third parties process this data on behalf of Google. The IP address transmitted by the browser as part of Google Analytics will not be merged with other Google data. Users can prevent the storage of cookies (see "Cookies" above). Users can also prevent the transmission of the data generated by the cookie and related to their use of the website (incl. IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
As an extension of Google Ads, the website also uses the Google Signals service. With Google Signals, cross-device reports can be created by Google (so-called "cross-device tracking").
Provided that users are logged into their Google account when they visit the website, perform a conversion and have activated "personalised ads" in the settings in their Google account. The data shows, among other things, on which device they first came to the website and on which device the associated conversion took place. DQ Solutions does not receive any personal data here, but only statistics created on the basis of Google Signals. You have the option of deactivating the "personalised ads" function in the settings of your Google account and thus switching off the cross-device analysis. Please follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de.Further information can be found here: https://support.google.com/analytics/answer/7532985?hl=de
Google AdWords, an analysis service from Google, is used on our website and conversion tracking is used as part of Google AdWords. Google AdWords places a cookie for conversion tracking on your computer's hard drive (a so-called "conversion cookie") when you click on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages on our website, Google and we can recognise that you have clicked on the ad and have been redirected to this page.
The information obtained with the help of the conversion cookies is used to create statistics for AdWords customers who use conversion tracking. Through these statistics, we learn the total number of users who clicked on the ad placed by Google and accessed a page tagged with a conversion tracking tag.
In addition to conversion tracking, we also use the following functions
Our website uses so-called social plug-ins ("plug-ins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in from Facebook" or "Facebook Social Plugin".
So-called social plugins ("plugins") from YouTube are integrated on our website. YouTube is an internet video portal that allows video publishers to post video clips free of charge and other users to view, rate and comment on them, also free of charge. YouTube allows the publication of all kinds of videos, which is why complete film and television programmes, but also music videos, trailers or videos made by users themselves can be accessed via the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
Each time one of the individual pages of this website operated by the data controller is called up and on which a YouTube component (YouTube video) has been integrated, the internet browser on the information technology system of the data subject is automatically caused by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube.
Further information on YouTube can be found at https://www.youtube.com/yt/about/de/. Within the scope of this technical procedure, YouTube and Google receive information about which specific sub-page of our website is visited by the data subject.
If the data subject is logged into YouTube at the same time, YouTube recognises which specific sub-page of our website the data subject is visiting when a sub-page containing a YouTube video is called up. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.
YouTube and Google always receive information via the YouTube component that the data subject has visited our website if the data subject is logged into YouTube at the same time as calling up our website; this takes place regardless of whether the data subject clicks on a YouTube video or not. If the data subject does not want this information to be transmitted to YouTube and Google, he or she can prevent the transmission by logging out of his or her YouTube account before accessing our website.
The data protection provisions published by YouTube, which can be accessed at https://www.google.de/intl/de/policies/privacy/, provide information on the collection, processing and use of personal data by YouTube and Google.
The map service Google Maps is used on our website via an API (programming interface). The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The operator of this site has no further influence on this data transmission.
Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO.
You can find more information on data protection at Google under the following link: https://www.google.de/intl/de/policies/privacy/
The Disqus discussion network is used on our website as part of the blog. The provider is Disqus Inc, 717 Market Street, Suite 700, San Francisco, CA 94105, USA.
To use the functions of Disqus, it is necessary to store your IP address. This information is transmitted to a Disqus server in the USA and stored there. The operator of this site has no further influence on this data transmission.
Disqus is used in the interest of providing a comment function. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
More information on data protection at Disqus can be found at the following link: https://help.disqus.com/terms-and-policies/disqus-privacy-policy.
We also use TikTok, a social media and video channel. The service provider is the Chinese company Beijing Bytedance Technology Ltd. The Irish company TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland, is responsible for the European region.
To use TikTok, a so-called pixel is used on our site. With the help of this pixel, data is exchanged between TikTok and our site and thus enables us to check the effectiveness of the advertising measures.
To improve the user experience on our websites, we use Hotjar, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe.
To use Hotjar on our websites, Hotjar sets cookies on the end devices. Data such as dwell time, click and scroll behaviour, browser information or operating system and others are measured and evaluated.
Hotjar enables us to measure and evaluate user behaviour (mouse movements, clicks, scroll height, etc.) on our websites.
You can find out more about Hotjar's data protection policy at www.hotjar.com/privacy.
We also use LinkedIn, a social media channel. The service provider is LinkedIn Corporation, 1000 W. Maude Avenue Sunnyvale, CA 94085, US
To use LinkedIn, a so-called pixel is used on our site. With the help of this pixel, data is exchanged between LinkedIn and our site and thus enables us to check the efficiency of the advertising measures.
We also use Pinterest, a social media channel known primarily for graphic images and photos. The service provider is Pinterest Inc, 808 Brannan Street, San Francisco, CA 94103, USA. The Irish company Pinterest Europe Ltd. (Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland) is responsible for the European region.
To use Pinterest, a so-called pixel is used on our site. With the help of this pixel, data is exchanged between Pinterest and our site and thus enables us to check the efficiency of our advertising measures.
We also use Instagram, a social media channel known primarily for displaying photos and videos. The service provider for Europe is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
To use Instagram, a so-called pixel is used on our site. With the help of this pixel, data is exchanged between Instagram and our site and thus enables us to check the efficiency of our advertising measures.
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