DQ FleetMate

Key features at a glance:

• Thanks to the web interface, data can be accessed at any time and from anywhere. Webinterface
  
  

• The application allows role-based access management as well as documentation. Administrators and users are defined for managing the application and determine who is allowed to perform or view certain functions. Access Management
  
  

• Data security The transfer of identification data between the workplace and the service provider's server is secured via TLS protocol. An availability of more than 98% is guaranteed.
  
  

• The application has a detailed history and displays all information (e.g., serial number, model, user, event data, etc.) about a device that supports efficient device handling. History and device information
  
  

• Device swap and spare device storage Device replacements can be carried out directly via bring-in, postal dispatch, or on-site service. It is also possible to have an internal customer replacement equipment stock, ensuring access to required devices at all times.
  
  

• Devices can be specifically assigned to certain employees, coded and/or labeled with clear names, generating a unique identification.
  
  Rollout
• When devices are returned, the allocation to the respective employee(s) is simply undone. Rollback
  
  
• In the event of a warranty case or damage, we take over the repair handling as well as complete damage documentation with photos and scanning (e.g., police or insurance reports). Additionally, an electronic quotation management can be implemented in cases of self-infliction. Service management and repair handling
  
  

• For the issuance of devices and the management of replacement devices, specific label inscriptions such as barcode, numbering, or clear names, return receipts, issuance and/or receipt confirmations can be generated. Label and document management
  
  

• Various notification options can be activated, instructions or process diagrams can be integrated. Notifications can, for example, be passed directly to the MDM manager (Mobile Device Management). Notification Management 
  
  
• Insurance handling can be represented in the application. This includes registration, control, cash flow, document management, and coordination with desired insurance or leasing partners. Insurance handling