UEM – Unified Endpoint Management

Centrally manage all endpoints – Apple, Windows, and Android securely, efficiently, and scalably

One platform, all devices.

UEM consolidates identity, enrollment, and management for Apple, Windows, and Android into a single architecture. With zero-touch provisioning, comprehensive policies, and automation, you reduce effort, increase security, and create consistent user experiences – on-prem and in the cloud.

What distinguishes UEM from MDM

More than just device management.

Device Management primarily regulates device settings, policies, and app distribution. Unified Endpoint Management goes further: identity (SSO), security & compliance, automation, reporting – across multiple operating systems. Thus, UEM is particularly suitable for mixed fleets, BYOD, and organizations with clear compliance requirements.

When UEM makes sense

Mixed Fleet, BYOD, Compliance, Scale.

As soon as Apple, Windows, or Android are in use – or BYOD comes into play – a UEM offers real added value: One platform, one set of policies, consistent reporting. This reduces complexity, strengthens security, and relieves your IT team in daily operations.

Target architecture for UEM

From identity to policy – everything interlocks.

At the beginning, SSO/IDP (e.g., Entra ID), Platform SSO, and possibly Passkeys are used to include user and device status in access decisions. Then, the Apple Business/School Manager (ABM/ASM) or Android Z ensure zero-touch rollouts. Depending on the strategy, Jamf (Pro/School), Microsoft Intune, or FileWave are used. This is supplemented by (e.g., CIS/NIST, Jamf Protect, OSQuery, Santa), (app assignments, workflows), and in PKI, AD/Entra ID, and VPN – with local connectors for on-prem systems if needed. Identity & Access: Enrollment: ero-Touch UEM/MDM Layer Security & Compliance Automation & Self-Service Integrations

An architecture that grows with you

From secure login to automated rollout – everything in clear steps, consistently documented.

1. Prepare for enrollment and provisioning

  • ABM/ASM or Android Zero-Touch
  • Automated device assignment
  • Role/group concepts

2. Define identity & access

  • SSO/IDP (e.g., Entra ID)
  • Platform SSO / Passkeys
  • Zero-trust decisions

4. Policies & Compliance umsetzen

  • CIS/NIST Benchmarks, DLP
  • BYOD: Full/Partial + MAM
  • Guidelines are reviewed on a rolling basis

3. Set up the UEM/MDM layer

  • Jamf Pro/School, Microsoft Intune, FileWave
  • Basic profiles & device status
  • Activate compliance rules

5. Automate Apps & Updates

  • Self-Service-Portal
  • App assignment & patch cycles
  • Define maintenance windows

6. Security Telemetry & Operations

  • Jamf Protect, OSQuery/Santa
  • Reporting / SIEM integration
  • Change/release process (DEV-QUAL-PROD)

Onboarding & Zero-Touch Deployment

Takeoff fast, landing safe.

With it, devices are automatically assigned to the correct system, policies apply from the first power-on. They regulate which iCloud services may be used - even in BYOD scenarios. On the Android side, it enables the same speed and consistency. For BYOD, we differentiate or use it to keep private and business cleanly separated. ABM/ASM Managed Apple IDs zero-touch Full vs. Partial Enrollment MAM/Containerization

Security & Compliance in UEM

Implement standards, provide evidence.

UEM forms the basis for verifiable security: centrally enforce policies, implement, and map benchmarks such as and . Tools like or provide telemetry and control, while encryption (FileVault), Gatekeeper, Secure Boot & Co. secure the platform. In regulated environments, we support with practices that adhere to the , if required/necessary. Audits for macOS/iOS CIS Level 1/2 NIST Jamf Protect, OSQuery Santa goods Documentation , GxP Standards

Automation & Self-Service

Fewer tickets, faster.

Recurring tasks – from onboarding to updates – run automated. They relieve the helpdesk: users install shared apps, profiles, or aids themselves, without violating security guidelines. Result: faster processes and measurably less manual effort. Self-Service-Portale

Integration into your IT landscape

UEM integrates – not the other way around.

We integrate UEM into existing systems: for certificates, for identity, for access. Where cloud meets on-prem, we ensure stable connections - including concept, architecture, and documentation. PKI AD/Enter ID VPN/ZTNA local connectors

Operations & Change Management

Stable in practice – not just in concept.

We support ongoing operations: update cycles, new features, ticket handling. Changes are controlled via the Change Advisory Board (CAB) and defined rollback plans. In regulated environments, we provide the appropriate documentation and qualification documents. DEV–QUAL–PROD SOPs

Typical scenarios

This is what UEM looks like in everyday life.

  • Jamf Pro/School as core, supplemented by UEM processes for compliance & automation. Apple-heavy environment:
  • Intune as a hub for Apple/Windows/Android with deep M365/Entra integration. Microsoft-centric organization:
  • FileWave for cross-platform distribution and flexible architectures. Heterogeneous/On-Prem-heavy landscape:

Procedure with DQ Solutions

From analysis to stable operation.

Together we clarify the current situation & goals, conduct a , plan the rollout, and train your team. If desired, we take over support or operation - including documentation, reviews, and continuous optimization. Proof of Concept

Unified Endpoint Management in the Company: More Than Just Device Management


Unified Endpoint Management consolidates device management, security, and automation across various platforms. Unlike traditional MDM, UEM also integrates other elements – thus enforcing policies across platforms, reducing complexity, and creating a consistent user experience in mixed fleets. Apple, Windows and Android Identity (SSO/IDP), Compliance Reporting

How to successfully implement in practice


The starting point is (e.g., Entra ID/SSO, Platform SSO, Passkeys). The (ABM/ASM) and - Zero-Touch Rollouts included. In the UEM/MDM layer, depending on the target image or are used. BYOD is cleanly separated from private through or . For , benchmarks such as , telemetry/protection with or , and continuous policy reviews support. Integration into existing systems and - if necessary - ensure operation in hybrid environments. Changes are orderly processed through DEV–QUAL–PROD and documented processes. Central control, verifiable security, and automated processes - scalable for today's and future requirements. Identity & Access Enrollment Apple Business/School Manager Android Zero-Touch Jamf Pro/School, Microsoft Intune FileWave Full/Partial Enrollment MAM/Containerization Security & Compliance CIS/NIST Jamf Protect, OSQuery Santa (PKI, AD/Entra ID, VPN/ZTNA) local connectors